Rescue Dog Online Shop Policies
Updated: January 8th, 2021
Processing TimesThe time we need to prepare an order for shipping varies. For details see individual items or contact us directly.
Items are shipped USPS. Please have your correct address listed as your shipping destination.
Customs and Import TaxesRescue Dog is not responsible for any customs or import taxes. We are not responsible for any delays due to customs. If you have any questions or concerns please contact us directly.
Returns and Exchanges
Rescue Dog does accept returns or exchanges
Please contact if your item was damaged upon delivery. Our items are insured and we will help you through the claims process.
If your item is broken or damaged we will exchange it for a new product.
We cannot accept returns for opened food items.